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Maintenance and Lifecycle

In software engineering, software maintenance is the modification of a software product after delivery to correct faults, to improve performance or other attributes, or to adapt the product to a modified environment

Client Requirements/Trends

  • The transition. A controlled and coordinated sequence of activities during which a system is transferred progressively from the developer to the maintainer
  • Service Level Agreements (SLAs) and specialized maintenance contracts
  • Modification Request and Problem Report -> Modification Request acceptance or rejection

Redstone Offering/Experiences

  • Redstone has extensive knowledge of maintenance and can explain issues with different thresholds in a life cycle model. We have worked with products on the complete scale on a software life cycle
  • Manage suitable version control of software patches for the defect management

Success Key 12: Define proper backup routines in case of master failure, and execute them also

Meaning; there should always be possible to rollback to previous version of the software without affecting the data in the system

Business Value

  • A stabile software over time that carry business decisions

By partnering with Redstone you are always assured of:

  • Resources used to work in complex environments with all steps in a software life cycle
 

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